AI assistant enhancing visitor interaction and engagement
tourBOT is a digital assistant that helps visitors navigate destinations more easily and plan their stay. It provides personalized recommendations and quick answers about attractions, accommodation, restaurants, and activities, tailored to individual interests.
tourBOT is accessible directly on a mobile phone without requiring app installation, making it a simple and accessible communication channel before and during travel. It supports multiple languages, enabling smooth interaction with international visitors.
How tourBOT is used in practice
tourBOT functions as a digital guide and primary information source for tourists.
Typical uses include recommending attractions, restaurants, and accommodation, assisting with itinerary and activity planning, providing real-time answers during visits, and communicating with visitors in multiple languages.
Value for destinations and organizers
tourBOT enhances the visitor experience, reduces the workload on information centers, and enables destinations to communicate with guests in a consistent and modern way. When needed, it can redirect users to a human operator or additional support.